Payment
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We accept the following credit cards: MasterCard®, Visa®, Discover® and American Express®
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We also accept payment through PayPal®
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We do accept personal checks or money orders.Please allow time (7-10 days) for money order or check to clear.
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Merchandise shipped to Wisconsin addresses will be charged Wisconsin sales tax.
Shipping
All products are normally in stock. In the event of an out of stock item, you will be notified via e-mail with the new estimated delivery date.
We want you to be completely satisfied with your purchase. Please contact us at customerservice@walkingcaneonline.com if we can be of further help or assistance. If you are not completely satisfied with your purchase you may return it for a full refund. Please see refunds and returns below.
Refunds and Returns
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You may return merchandise if you are not satisfied with it and if it is in new, original condition (as stated below) for a full refund, less the free shipping cost of $17.00, within 30 days of receipt. There will also be a 10% restocking charge for non defective merchandise.
- Claims must be filed within 72 hours after delivery of merchandise.
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The original credit card used for the purchase will be credited.
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Returned products must be in the same new, original condition as when they were received. They can not be altered (shortened or modified) used or abused.
Return Directions
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We will then issue a Return Merchandise Authorization Code for your return (RMA).
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Write the RMA on the copy of the original invoice (enclosed in the return package) and on the outside of the box. Returns without the RMA code will be refused.
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Pack the returned item in the original box with the original packing material, and enclose a copy of the original invoice stating the reason for return.
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Please return the product using the original carrier.
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You will be responsible for the shipping charge.
Thank you for visiting our site and shopping with us.
